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Warranty Terms

Last updated: February 12, 2024

At Majestic Furniture, we take great pride in the quality and craftsmanship of our products. All our items pass through strict quality control measures before leaving our facilities. We stand behind our work with a comprehensive warranty program.

Warranty Period

All our furniture pieces come with an standard warranty period covering defects in materials and craftsmanship. The typical duration is 2-5 years depending on the specific product category. Mattresses carry an extended 10-year warranty, which is outlined directly in the product specifications.

What is Covered

This warranty covers factory defects such as structural frame issues, mechanism malfunctions, and severe premature foam deterioration under normal use.

What is Not Covered

The warranty does NOT cover damage from normal wear and tear, damage caused by improper assembly or delivery, alterations or modifications by the consumer, damage from improper cleaning or natural sunlight exposure, and clearance items.

How to Make a Claim

To initiate a warranty claim, please contact our customer support team with your order number, a clear description of the issue, and photographic evidence of the defect. Our specialists will review your claim within 3-5 business days.

Resolution Process

Upon approval of a claim, Majestic Furniture will, at our discretion, either repair the defective item, provide replacement parts, or replace the product entirely.